Elevating the Workplace Coffee Experience
Responsive Support for Your Office Coffee Program
You take care of business. We’ll take care of the coffee.
A great office coffee program should be one less thing on your to-do list. That's why we focus on more than premium coffee and dependable equipment—we provide the responsive service and ongoing support that keep everything running smoothly. We know you wear many hats, and monitoring the breakroom shouldn't eat up your day. That’s why our dedicated customer care team works behind the scenes to ensure your equipment runs perfectly, your pantry stays beautifully stocked, and your team stays happily caffeinated.
Exceptional Service, Every Cup, Every Time
Whether you need product replenishment, routine maintenance, equipment service, or simply have a question, we're easy to reach and ready to help.
Need Assistance Right Now?
Our friendly, Southern California-based support team is ready to help.
☎ Call Us: 847-235-6696
The Espresso-Etc! Service Guarantee
No robotic phone menus here. When you call us, you speak with a knowledgeable office coffee expert who is familiar with your account, understands your equipment, and is ready to help solve problems quickly.
Rapid Response Times
When your coffee equipment isn't performing as expected, we respond quickly to minimize downtime and keep your workplace running smoothly. Our goal is to get you back up and brewing as soon as possible.
Preventive Maintenance
We believe the best service call is the one you never need. Scheduled maintenance keeps your bean-to-cup machines and brewers calibrated, deep-cleaned, and performing at their absolute best. This can include replacing O-rings, gaskets, and other wear items, as well as general upkeep to help prevent issues before they occur.
Service Calls
If something isn't working quite right, we're here to help. We always try to diagnose problems remotely whenever possible before dispatching a technician, helping resolve many issues faster and minimizing disruption to your workplace.
Service Areas
When an on-site visit is needed, we typically provide those services within our local service area. For customers outside our local service area, we'll do everything we reasonably can to help, including connecting you with trusted coffee equipment service providers whenever possible.
Our goal is simple: great coffee, dependable equipment, and one less thing for you to worry about.
